Shipping policy

Shipping Policy:

Thank you for shopping at Arez Handmade! This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website. By placing an order with us, you agree to the following Shipping Policy.

1. Processing Time: Orders are typically processed and shipped within 5 business days of receiving payment. Processing times may vary depending on product availability and order volume.

2. Shipping Costs: Shipping costs are calculated based on a flat rate. Shipping costs will be displayed during the checkout process before you complete your purchase.

3. Tracking Information: Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking information to monitor the status of your shipment and estimate the expected delivery date.

4. Delivery Times: Delivery times vary depending on the destination address. Estimated delivery times are 2 to 14 business days.

5. International Shipping: We ship to select international destinations. International shipping rates and delivery times vary depending on the destination country and shipping method selected. Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our control.

6. Shipping Restrictions: We are unable to ship to P.O. boxes or APO/FPO addresses. Additionally, we may be unable to ship certain products to certain locations due to legal restrictions or carrier limitations. If we are unable to ship your order for any reason, we will notify you promptly and provide a full refund.

7. Shipping Insurance: If your order arrives damaged or if you believe it is lost in transit, please contact us immediately, and we will assist you in filing a claim with the carrier.

8. Order Tracking: You can track the status of your order using the tracking information provided in your shipping confirmation email. If you have any questions or concerns about the status of your order, please contact us, and we will be happy to assist you.

9. Contact Us: If you have any questions or concerns about our Shipping Policy, please contact us at arezthesoapfactory@mail.com.

By placing an order with us, you agree to abide by the terms and conditions outlined in this Shipping Policy. Thank you for choosing Arez Handmade.